| 1. We do not, and never have, oversold our resources. |
| In your quest to find the hosting company that matches up perfectly with your needs, did you happen to come across one that said ridiculous resource usage for cheaper than a bag of milk? This is commonly known as overselling. Typically on a dedicated 10mbps line you can only get a maximum of 3200GB of bandwidth. Do the math; it will work out to around 3200. This means that the hosts saying you get 6000GB of bandwidth and 1000GB of disk space would need 2 dedicated 10mbps lines along with a $100+ hard drive dedicated to you for ~2-10 bucks/per month. It simply isn't possible and you will get suspended for a reason they have in their handbook when you try. With Phynom, we don't oversell...not even a little bit...so what you see is what you get. We guarantee that the resources that we allot you we give you, in fact we are so proud of our services if you cannot achieve your disk space or bandwidth we allot you from server errors, we will refund your service. Period. The legal stuff for our guarantees is in the TOS. |
| 2. We only purchase from proven companies |
| We aren't going to lie to you and say that we operate a 13,000 square foot datacenter with thousands of servers. We rent space from companies that pass our rigorous testing. These tests ensure that if our server goes down, we know what happens and we can get it fixed immediately, it also ensures that we will not get attacked by hackers, viruses and so on. We have people taking care at all times of the day. Since we only purchase from the best, we get the best. That is why we are proud to say we offer Premium Bandwidth. |
| 3. We have a maxmimum of 100 clients on one server, and our server load is never over .85/core |
| You must wonder why every company that offers unlimited resources is just so darn cheap. Well, it is so cheap because other companies have thousands upon thousands of clients on one server at a time. Don't believe us? Click Here. Its truly shocking how they still get clients! Lastly, we make sure our server load is under 0.85/core. What is server load? Click Here. That is why we are so fast! |
| 4. We are nice people |
| Register and take a look at our client center and talk to our staff. We are all very knowledgeable in the field, and we all strive to be as kind and professional as possible to our customers. We treat them with respect, after all if it wasn't for the customers we wouldn't be here! We also guarantee that if you bring up an option for a fix (if an error occurs) or optimization we want to hear it. We won't dismiss it, we welcome criticism. In fact if you send us a well thought out e-mail reviewing our company (positive or negative) we will give you a discount! |
| 5. We are in it for the long haul |
| Afraid a company will take your money and run? We won't. We have been in the business since 2008 and plan to stay for many years to come. We are a profitable and debt-free company and we are growing everyday thanks to our awesome customers! There is no better feeling than helping a customer achieve their goals and saving them money in the process. |
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Our money back guarantee is very simple. If you're not happy with your service, contact us via our ticketing system within 30 days of sign-up and we will refund your money. This only applies to shared hosting. It's that plain and simple, no tricks or hidden terms here.
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Our resources guarantee is another simple guarantee that should help with your peace of mind. If you are allotted 500MB of Disk Space, however for a valid reason it is not allowed (Subject to review by our team), we will give you a free month of our services, at no charge! |
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Here at Phynom we have a maximum of 50 clients on any server currently. Compare this to the thousands of clients at other hosts, you can see why Phynom is faster and more reliable. If you want to see this for yourself, click here for the list we made. It is shocking how they get clients. |
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